We're launching a smarter way to handle support tickets — with AI-driven suggestions and agent-assist tools built in.
Create, manage, and resolve tickets faster than ever — with built-in simplicity.
Automatic suggestions, troubleshooting tips, and solution matching to help users help themselves.
Monitor workload, prioritize requests, and respond faster with intuitive agent tools.
Dashboards and analytics help you track performance and identify bottlenecks.
Core Ticketing System
Security Updates
E-mail Support
All Basic options, plus:
Priority Support
AI Integration
Feature | Basic | Pro (AI) |
---|---|---|
On-prem deployment | ✅ | ✅ |
Unlimited agents | ✅ | ✅ |
Unlimited end users | ✅ | ✅ |
Updates & Bug Fixes | ✅ | ✅ |
Email Support | ✅ | ✅ |
AI Assistant for End Users | ❌ | ✅ |
Technician AI Suggestions | ❌ | ✅ |
Smart Ticket Classification | ❌ | ✅ |
Knowledge Base Matching | ❌ | ✅ |
Join our waitlist or contact us for early access.
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